Wednesday, September 28, 2011

Is mobile your company's biggest challenge?

So..... 40% of Fortune 500 companies claim their biggest mobile challenge is developing their online services across multiple operating systems and devices

 do they?

Well fragmentation in the online industry isn't anything new for web developers. We've been living with this since the the days of the Mosaic and Netscape browsers (and if you don't know who they are, then I'd stop reading this blog now if I were you). This confusion was then multipled with the arrival of Microsoft 16 years ago, who then went onto make a complete mess of browser standards, that we've been living with ever since.

However things have got even more mixed-up in the last few years with the growth of the mobile channel, fueled by smartphones and tablets such as Apple's iPhone & iPad, as well as a host of Google's Android mobile OS powered phones. For me 2011 has definately been the long-awaited "year of the mobile". Although this is a title that online marketing consultants have been foretelling for the last decade, in my opinion this year is it and according to research from Gartner.... smartphone sales globally will reach 467m in 2011.

But the fragmented mobile landscape is directly affecting many organisations’ plans to implement an effective mobile channel. No one device or operating system entrely rules the roost (at least not in the UK) and right now if a company plumps for just one.... typically the iPhone... then it is excluding a huge user base. But to try and get comprehensive market coverage is an expensive and exhaustive process....
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