The role of the CIO has evolved over the last decade or so. In my opinion this is primarily as the technology services, digital products and online marketing industries have changed considerably over that period.
Cloud, Apps, SaaS, micro services, and a bunch of other technologies & paradigms now means that:
- Hosting a online service with 99.9% availability is just a £10/month subscription rather than a £100,000 per year investment
- Developers no longer go to offices and work where work is, but instead sit in their bedrooms and offer themselves to the most innovative opportunities
- Your customer (or customer's customer) is now online at any time... and more than ever before likely to be viewing your services via a smartphone
- The new Chief Digital Officer role came & went, with a lot of their work being picked-up by the CIO (and some by the CMO)
- Vendor lock-in is less of a concern than a vendor that doesn't have an API
All this also means the CIO role in the digital age has become more strategic than ever to the CEO.
This is because, as software replaces more and more things, every business is becoming a technology business.
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