Thursday, February 13, 2014

Multichannel retailing trends in 2014

If you've never heard Ian Jindal from Internet Retailing present, then I suggest you get yourself along to one of the many digital and eCommerce events that he either runs or participates in.

As part of my involvement at the ScotlandIS Scottish eCommerce Forum today, I saw him give the keynote below. What was supposed to be an outline of the trends in multichannel retail for the next year actually became more of a philosophical view of the meeting (AKA a clash) of the human condition with the always-on & connected paradigm of the world wide web.

Just what was needed to kick-start an entire day (and evening) of thought-provoking presentations and discussions on the future of eCommerce north of the border.

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