So, according to the latest news… enterprises now buy 50% of
their software without IT involvement. Does this figure come as a shock to
those of us that have foot in both the Business and Technology sectors? Yup...
kinda!
There is no doubt that the consumerisation of IT is having a
significant effect on businesses, with many different lines-of-business having
their own very healthy budgets to procure technology that supports their
day-to-day work and often without getting the IT department of an organisation
involved. Online applications, software as a service (SaaS) and the general
rise of digital service subscriptions over the last decade or so have added to
the on-going cost of technology that is out of the hands of the very people who
used to procure, manage and support it.
And just as one hand gives (functionality to the business)
the other takes away (control and coordination from the IT department). Which
in-turn means less budget and potentially less staff are needed… which brings
its own complications: IT staff are spread more thinly, they are only brought
in when a system needs fixing and they now may have to face-off to highly
competent technologists in Finance, Sales or HR.
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