Wednesday, November 1, 2017

The ever-increasing consumerisation of IT

So, according to the latest news… enterprises now buy 50% of their software without IT involvement. Does this figure come as a shock to those of us that have foot in both the Business and Technology sectors? Yup... kinda!

There is no doubt that the consumerisation of IT is having a significant effect on businesses, with many different lines-of-business having their own very healthy budgets to procure technology that supports their day-to-day work and often without getting the IT department of an organisation involved. Online applications, software as a service (SaaS) and the general rise of digital service subscriptions over the last decade or so have added to the on-going cost of technology that is out of the hands of the very people who used to procure, manage and support it.


And just as one hand gives (functionality to the business) the other takes away (control and coordination from the IT department). Which in-turn means less budget and potentially less staff are needed… which brings its own complications: IT staff are spread more thinly, they are only brought in when a system needs fixing and they now may have to face-off to highly competent technologists in Finance, Sales or HR.

No comments: