Short Sighted User Experience

Boots.com make life difficult for online bookings by:

1. Forcing online registration for booking an eye test appointment online (despite already asking me a lot of these questions as part of the appointment request process)
2. Generating an error that I haven't used a loyalty card number as part of the registration (which I do not have nor want)
3. Not indicating that the loyalty card number is a required field

So I think I will phone for an appointment instead (thank goodness I didn't need glasses to find this out)