Wednesday, February 1, 2012

RNIB serves bmibaby for inaccessible website

According to its website,the RNIB has served travel website bmibaby with legal proceedings. Apparently this is because it has a website that remains inaccessible to those using screen readers or those who can't use a mouse.
Yup, that's correct. After over a year of informing the company that has failed to make vital changes to its website to allow customers with sight loss to use their online services, the Royal National Institute of Blind People (RNIB) has decided to take the legal route.
It would seem from the online press release found on its own website that despite "receiving expert advice, recommendations and a full audit report from RNIB", bmibaby still hasn't made any real progress in this area. So RNIB has now served the company with legal proceedings.
The implications of this action are potentially huge. To date in the UK (that I'm aware of) there has been no public airing of the accessibility legislation all now wrapped up in the Equalities Act of 2010.
If this action does proceed, it could have far-reaching consequences for other high profile websites who continue to flout the legislation.
I think I can safely state that the eyes of the industry are now firmly focused on this case....

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