You can, by registering your company with Foursquare, view important statistics about customer checkins such as time of day and top visitors. But what other employee benefits are there to using Foursquare? well... here's some thoughts...
- There is no reason why your employees can't read this feedback themselves and understand customer needs better
- They can familiarise themselves with other businesses in the vicinity (including feedback on the competition)
Foursquare have also been testing a new Staff page in the USA.
This is anticipated to be a specific section available to each business that allows employees to interact directly with customers (e.g. via Twitter).
This is not just good for customers, it helps to build up staff recognition and morale.
Are there any more suggestions on how it could be used?
Note: A special thanks to a certain well regarded Blogging company for recognising my mistake in an earlier posting