The Blog of Hayden Sutherland, an eCommerce, Online Marketing and Digital Strategy consultant based in Glasgow, Scotland.
These are my thoughts on how companies can take advantage of the modern interaction technologies and methods to improve communications, influence behaviour and retail online better.
Monday, March 7, 2011
Are FAQ's necessary?
In this final video, part of the Hit Me series I filmed recently, I explain why Frequently Asked Questions (FAQ's) content is beneficial to an eCommerce website.