Its also interesting to see the staff there as a cross-section of the Generation Y and Millenial demographic that is now becomming the new workforce. They live online, they work online (well, the ones in the thriving eCommerce and Marketing teams that I speak to on a daily basis do) and they socialise online using the obvious social media sites of Facebook, Twitter, etc.
The work we have done with them has meant this thirty-something consultant has also seen how high street retailers have now firmly embraced the new breed of mini celebrities and digital-savvy fashionistas that have grown in number and prominence over the last few years.
With virtually every cell phone now having a camera, teens are walking into changing rooms and happily snapping pictures of their fashionable mates. They are then either texting it to their friends or posting the photos to their Facebook profile for instant fashion feedback.
These online friends and the technology to instantly share is playing a huge role in fashion that retailers are only just starting to tune into. In understanding and analysing these habits..... the clever retailer will find new ways to engage with this audience, build a relationship and hopefully drive sales.
