Friday, July 25, 2008

Comcast digital care manager deserves praise

Having just read this article from the New York Times, about Comcast's Digital Care Manager responding to bloggers and using twitter, I assume that Frank Eliason is the exec mentioned in my previous posting on this subject. If he is, I am impressed by his commitment to his role and customers, he deserves praise (and hopefully the rewards for managing a growing team with an increasing profile).

You can use to freely monitor the conversation across and even have an RSS feed provided.
Post a Comment