If you're looking to take your Internet retailing wider than just the UK, then you'll need to understand the complexities of multi-country, multi-lingual and multi-currency eCommerce.
I'm a great believer in learning from those who have gone before. So I thought I'd share this email from our pals at Cranberry Panda, who recently filmed every speaker at the EcommerceUK event called Going Global.
Here Dave Elston, Head of Ecommerce at Clarks, presents the challenges that the shoes retailer faced in reaching a global market.
A copy of his presentation can also be found here:
http://www.slideshare.net/practicology/going-global-clarks-european-ecommerce
The Blog of Hayden Sutherland, an eCommerce, Online Marketing and Digital Strategy consultant based in Glasgow, Scotland. These are my thoughts on how companies can take advantage of the modern interaction technologies and methods to improve communications, influence behaviour and retail online better.
Showing posts with label currency. Show all posts
Showing posts with label currency. Show all posts
Wednesday, July 10, 2013
Monday, April 29, 2013
In the future this will all be...
Ever wondered what is going to happen in the next few years
or beyond that? Well, with my digital crystal ball I’ve come up with a thought
or two on where things are headed.
1. The future is going to contain more technology.
It’s going to be faster in its processing (and therefore seemingly more ‘clever’), more usable and even more ubiquitous than it currently is. However (because of this and other factors) it is also going to be more complicated and connected, meaning that even the word we live in now will seem like a pre-industrial medieval state in just a decade or two.
From clothing embedded with NFC chips costing only a few pence that tell you they’ve been at the bottom of the washing basket for over a week, all the way through to comparison websites that automatically compare the information from that telematics insurance box now built into your hybrid electric car.
2. Data is going to be the most valuable currency
We already know that the huge valuations of online services such as Google and Facebook are not just because they have great functionality (such as to link us to our friends & old colleagues) or a great way of finding stuff… but because they collect, use and continue to build up data on individuals and their habits, preferences, friends and what they had for breakfast. Amplify this fact by an increased population which is online more often via more devices, collecting even more data and you really start to understand how (after water and perhaps actual currency) data is going to be the most valuable commodity there is.
I’m not suggesting you will always be able to pay for a bottle of water in a street cafĂ© by giving them your date of birth… but is it that hard to imagine a time when you will be able to use your Starbucks loyalty card to get a free bottle of water in return for signing-up for their new improved reward programme, which just needs to know one piece of information…. Your birthday??
1. The future is going to contain more technology.
It’s going to be faster in its processing (and therefore seemingly more ‘clever’), more usable and even more ubiquitous than it currently is. However (because of this and other factors) it is also going to be more complicated and connected, meaning that even the word we live in now will seem like a pre-industrial medieval state in just a decade or two.
From clothing embedded with NFC chips costing only a few pence that tell you they’ve been at the bottom of the washing basket for over a week, all the way through to comparison websites that automatically compare the information from that telematics insurance box now built into your hybrid electric car.
2. Data is going to be the most valuable currency
We already know that the huge valuations of online services such as Google and Facebook are not just because they have great functionality (such as to link us to our friends & old colleagues) or a great way of finding stuff… but because they collect, use and continue to build up data on individuals and their habits, preferences, friends and what they had for breakfast. Amplify this fact by an increased population which is online more often via more devices, collecting even more data and you really start to understand how (after water and perhaps actual currency) data is going to be the most valuable commodity there is.
I’m not suggesting you will always be able to pay for a bottle of water in a street cafĂ© by giving them your date of birth… but is it that hard to imagine a time when you will be able to use your Starbucks loyalty card to get a free bottle of water in return for signing-up for their new improved reward programme, which just needs to know one piece of information…. Your birthday??
Labels:
currency,
data. facebook,
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future,
google,
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insurance,
loyalty,
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starbucks,
technology,
telematics
Monday, September 20, 2010
eCommerce 101
There's the idea in most business owners that setting up an eCommerce website is a difficult thing.
It really isn't.
Sure, if you're a large company that needs to integrate a site with back-end fulfillment systems and has a complex and ever-changing product offering, then you're going to need a scalable, flexible online trading service.
But if you're a small to medium sized business and you want to turn your website into a platform for sales.... then you don't need a kingsize budget to get started. Most of the time it is possible to use one of two methods to get your ecommerce idea off the ground:
1. Hosted
These days, most hosting companies offer a transactional 'online shop' creation service. They range from the very basic templated service for simple products, through to flexible set ups that allow you to build & configure: your own design, complex product catalogues, multiple currency & delivery options, downloadable products, eBay integration, discounts/coupons, rating systems and much more.
2. Software
By installing an application into your own hosting environment, you can have all the features of the above hosted service plus the possibility of integration with other business systems (e.g. Finance / Accounts, customer / order management and mail / telephone ordering).
However if you want the very simple ability to transact online, without moving to another platform or installing software, then you want to consider adding PayPal to your existing site. You simply sign up for a basic business account, drop a button onto your website and either have an instant payment (even taking credit cards) or have a shopping cart if you have more than one product or service.
eCommerce doesn't have to be difficult
It really isn't.
Sure, if you're a large company that needs to integrate a site with back-end fulfillment systems and has a complex and ever-changing product offering, then you're going to need a scalable, flexible online trading service.
But if you're a small to medium sized business and you want to turn your website into a platform for sales.... then you don't need a kingsize budget to get started. Most of the time it is possible to use one of two methods to get your ecommerce idea off the ground:
1. Hosted
These days, most hosting companies offer a transactional 'online shop' creation service. They range from the very basic templated service for simple products, through to flexible set ups that allow you to build & configure: your own design, complex product catalogues, multiple currency & delivery options, downloadable products, eBay integration, discounts/coupons, rating systems and much more.
2. Software
By installing an application into your own hosting environment, you can have all the features of the above hosted service plus the possibility of integration with other business systems (e.g. Finance / Accounts, customer / order management and mail / telephone ordering).
However if you want the very simple ability to transact online, without moving to another platform or installing software, then you want to consider adding PayPal to your existing site. You simply sign up for a basic business account, drop a button onto your website and either have an instant payment (even taking credit cards) or have a shopping cart if you have more than one product or service.
eCommerce doesn't have to be difficult
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